Effective Date: March 2025
Welcome to Brown Sugar Baking School ("Company," "we," "us," or "our"). By accessing and using our website, purchasing products, or enrolling in workshops, you agree to the following Terms and Conditions. Please read them carefully.
1. General Terms
- These Terms and Conditions govern the use of our website and services, including the sale of cake decorating kits and workshops.
- We reserve the right to update these terms at any time. Continued use of our services implies acceptance of any modifications.
2. Orders & Payments
- All product and workshop purchases must be completed through our website.
- We accept major payment methods as specified during checkout.
- Orders are processed only after payment confirmation.
- Prices are subject to change without prior notice.
3. Shipping & Delivery
- Cake decorating kits are shipped within the timeframe specified on our website.
- We are not responsible for delays caused by third-party carriers.
- Shipping fees, taxes, and customs duties (if applicable) are the responsibility of the customer.
4. Workshop Policies
- Workshop registration is confirmed upon successful payment.
- No refunds will be issued for missed workshops.
- We reserve the right to reschedule or cancel workshops due to unforeseen circumstances. In such cases, registered participants will be offered a refund or alternative date.
5. Refund & Cancellation Policy
- We accept returns within 7 days of receiving the kits. All items must be returned undamaged and clean.
- Due to the nature of our products, all sales are final.
- Refunds for workshops are only issued if a cancellation request is made at least 7 days before the scheduled date.
- If a product arrives damaged, please contact us within 10 days for a resolution.
6. Intellectual Property
- All content, including text, images, and materials on our website and in workshops, is the intellectual property of Brown Sugar Baking School and may not be used without permission.
- You may not reproduce, distribute, or resell our workshop materials or online content.
7. Limitation of Liability
- We are not liable for any damages, injuries, or losses resulting from the use of our products or participation in our workshops.
- Participation in workshops involves the use of baking tools and equipment. Attendees assume full responsibility for their own safety.
8. User Conduct
- You agree not to use our website for any unlawful or prohibited purposes.
- Any disruptive or inappropriate behavior during workshops may result in removal without refund.
9. Privacy
- Your use of our website is also governed by our Privacy Policy.
- By using our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
10. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for their content or policies.
11. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Alberta, Canada.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Brown Sugar Baking School
Email: info@brownsugaryeg.com
Website: brownsugaryeg.com
By using our website, purchasing products, or attending workshops, you agree to these Terms and Conditions.
Thank you for choosing Brown Sugar Baking School!